Legal & Policies
Last updated: June 2024 | AKLR Tech, India
Privacy Policy
At AKLR Tech, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.
1. Information We Collect
- Personal Information: Name, email address, phone number, company name, and other information you voluntarily provide.
- Usage Data: IP address, browser type, pages visited, and time spent on pages.
- Communication Data: Records of correspondence if you contact us via email or other channels.
2. How We Use Your Information
- Respond to your inquiries and provide requested services
- Send project updates and important communications
- Improve our website and service offerings
- Comply with legal obligations
- Send marketing communications (with your consent)
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, subject to confidentiality agreements.
4. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and restricted access to protect your personal information.
5. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
6. Contact for Privacy
For any privacy-related queries, contact us at: contact@aklrtech.com
Terms of Service
By accessing or using AKLR Tech's website and services, you agree to be bound by these Terms of Service.
1. Acceptance of Terms
By using our services, you confirm that you are at least 18 years of age, have the legal authority to enter into agreements, and agree to comply with these Terms.
2. Services
AKLR Tech provides software development, AI/ML solutions, IT consulting, digital marketing, accounting, and bookkeeping. Specific scope, deliverables, timelines, and pricing are defined in individual service agreements.
3. Intellectual Property
- Upon full payment, the client receives ownership of all custom deliverables created specifically for them.
- AKLR Tech retains ownership of all proprietary frameworks, tools, and pre-existing IP.
- All website content is the property of AKLR Tech and may not be reproduced without written permission.
4. Payment Terms
- 50% advance payment is required before project commencement
- Remaining balance is due upon project completion or as per milestone schedule
- Late payments may incur interest charges of 2% per month
5. Limitation of Liability
AKLR Tech shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the total fees paid for the specific service giving rise to the claim.
6. Termination
Either party may terminate services with 30 days written notice. The client is liable for payment for all work completed up to the termination date.
7. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India.
Refund Policy
AKLR Tech strives to deliver exceptional results. This Refund Policy outlines the conditions under which refunds may be issued for our services.
1. Software Development & AI/ML Projects
- Before project commencement: 100% refund of the advance payment minus any documented pre-project costs.
- After commencement (within 7 days): 50% refund of advance paid, subject to work completed review.
- After 7 days or milestone completion: No refund for completed milestones.
- Upon project completion: No refund once the final deliverable has been approved and handed over.
2. Digital Marketing Services
- Monthly retainer fees are non-refundable once the service month has commenced.
- Third-party ad spend (Google Ads, Meta Ads) is non-refundable once deployed.
3. Accounting & Bookkeeping Services
- Monthly service fees are non-refundable once the service period has started.
- If services are terminated mid-month, a pro-rata refund may be considered at our discretion.
4. Refund Processing
Approved refunds will be processed within 7–14 business days via the original payment method.
Cookie Policy
This Cookie Policy explains how AKLR Tech uses cookies and similar technologies on our website.
1. Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
- Preference Cookies: Remember your settings and preferences.
- Marketing Cookies: Used to deliver relevant advertisements (with your consent only).
2. Managing Cookies
You can control and delete cookies through your browser settings. Disabling certain cookies may affect website functionality.
Disclaimer
1. General Disclaimer
The information on the AKLR Tech website is for general informational purposes only. We make no representations or warranties about the completeness, accuracy, or reliability of the information.
2. Professional Advice
Content on this website does not constitute professional legal, financial, or accounting advice. For specific concerns, we recommend consulting with qualified professionals.
3. Results Disclaimer
Any case studies, testimonials, or results shown on our website are examples of past performance and do not guarantee similar outcomes.
4. External Links
Our website may contain links to third-party websites. AKLR Tech is not responsible for their content or any loss or damage that may arise from your use of them.
Questions about our policies? Contact us at contact@aklrtech.com
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